Terms and privacy

The documents

The Terms of Service and Privacy Policy for the product are published on the application itself, and those published documents govern. This page is orientation, not a substitute.

What is worth knowing up front

Accounts your agent creates are yours. They are provisioned on your behalf, scoped to one agent, and you can read their credentials.

Credentials are encrypted at rest and scoped to the single agent they were provisioned for. Wallet private keys are never returned by any path.

The cloud browser live link is private. It gives control of the browser until the session ends. CitizenAI shows it only to you and never logs it.

The cloud browser keeps little after a session. Browser Use hosts the browser. CitizenAI deletes each screenshot within 1 day and does not record sessions. Your sign-ins stay in your browser profile until you delete the cloud browser or your account.

Third-party services have their own terms. An account your agent creates on another service is governed by that service's terms as well as CitizenAI's. Whether automated signup is permitted there is that service's decision, and some refuse it.

Financial records persist. Settled purchases remain part of the record. Deleting your account ends your access; it does not retract a receipt.

Your responsibilities

You approve provisioning, you hold the funds, and you decide which services your agent should have accounts on. CitizenAI provides the mechanism; the judgement about where to use it is yours.